CHOOSE YOUR SERVICE REQUIREMENT
Our people are our service.
All services are provided by well trained, highly motivated individuals who are professionally trained cleaners and operators. They will personally service and care for your project as only professionals can do.
Staff commitment, skills and well-being are Netclean’s core objectives. We aim to maximise the effectiveness of our service teams by achieving client outcomes and ongoing continuous improvement in improving those outcomes. Our systems and programs are structured to achieve these objectives
We achieve these objectives through staff selection, comprehensive induction, job description, training, ongoing evaluation, industrial relations and stewardship.
Themes throughout all programs and interactions focus on the need for constant communication and the need to provide immediate and ongoing support to enable employees to achieve agreed outcomes.
our Quality & Safety
Our unique and easy reporting system ensures the delivery of quality site handover. Together with our user friendly communication tools we guarantee that we will always know and meet our client’s expectations.
24 Hour Customer Service Centre – Our telephones lines operate 24 hours a day. They do not go to an independent answering service but to a trained staff member who will always welcome your call no matter what time of the day or circumstance.
Occupational Health & Safety – In accordance with WorkCover Legislation, a Project Specific OH&S Manual is tailored to each projects unique requirements.
Quality Assurance Manuals – Our easy to use Operational Manual is issued at the commencement of each project. Clients will have one reference point for all reports and correspondence.
Inspection Reports – The client and site operator together with QA staff will inspect each project at regular intervals during construction to ensure that Netclean standards are being achieved at all times. The evaluation report is designed and scheduled to give the client an opportunity to evaluate and assess our service.
Netclean has serviced some of Australia’s most iconic development projects including ANZ Stadium, Westmead Children’s Hospital, The Star Casino and many more. We sustain our strong industry position through ongoing quality training and systems.
Our commitment to continually maintain and improve our environment gives us an edge over our competition. As an industry leader in construction cleaning and detail services Netclean is dedicated to an ongoing process of assessment and development to decrease the environmental impact of our business operations. These include Customer Partnerships, Chemical Free Cleaning, Waste Minimisation and Recycling Initiatives.
We have successfully maintained longstanding relationships with our clients for more than 18 years. Netclean’s high retention rate confirms our commitment to provide an outstanding service to our clients and the projects that we facilitate and deliver.
Netclean’s quality assurance, environmental, health and safety systems reflect our commitment to mitigate risk and deliver a consistently high standard of service to our clients. These systems represent our professional standing in the building and construction industry, and our ability to provide quality, safe, and structured services.
We are able to service all types of construction, fitout and development projects including:
Bars & Restaurants
Small Business Offices
Manufacturing & Processing
Warehouses & Manufacturing
Hospitals & Medical Centres
Universities & Colleges
Multipurpose Sporting Facilities
Pools & Aquatic Centres
I’ve worked with many cleaning subcontractors but Netclean stands out for their professionalism and commitment to partnering. My own priorities of completing the job safely, to a high quality, on time and on budget are always also their own priorities and that’s why using them is so easy.