Our people are our service.
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All services are provided by well trained, highly motivated individuals who are professionally trained cleaners and operators. They will personally service and care for your project as only professionals can do.

Staff commitment, skills and well-being are Netclean’s core objectives. We aim to maximise the effectiveness of our service teams by achieving client outcomes and ongoing continuous improvement in improving those outcomes. Our systems and programs are structured to achieve these objectives

We achieve these objectives through staff selection, comprehensive induction, job description, training, ongoing evaluation, industrial relations and stewardship.

Themes throughout all programs and interactions focus on the need for constant communication and the need to provide immediate and ongoing support to enable employees to achieve agreed outcomes.

Our unique and easy reporting system ensures the delivery of quality site handover. Together with our user friendly communication tools we guarantee that we will always know and meet our client’s expectations.

24 Hour Customer Service Centre – Our telephones lines operate 24 hours a day. They do not go to an independent answering service but to a trained staff member who will always welcome your call no matter what time of the day or circumstance.

Occupational Health & Safety – In accordance with WorkCover Legislation, a Project Specific OH&S Manual is tailored to each projects unique requirements.

Quality Assurance Manuals – Our easy to use Operational Manual is issued at the commencement of each project. Clients will have one reference point for all reports and correspondence.

Inspection Reports – The client and site operator together with QA staff will inspect each project at regular intervals during construction to ensure that Netclean standards are being achieved at all times. The evaluation report is designed and scheduled to give the client an opportunity to evaluate and assess our service.